Heatstroke in Dogs and Cats: What to Notice and Who to Call

This page is not veterinary advice. It does not tell you what to do to your pet, and it is not a substitute for a vet. If you think your pet is overheating, phone your own vet or an emergency vet now and do what they tell you.

Heat emergencies rarely announce themselves. They usually start as a small wrongness on an ordinary afternoon: a dog who lies down on a walk they have done a hundred times, a cat who has gone very quiet in a conservatory, a pet who came in from the garden and has not settled. Nothing is obviously wrong yet, so you do the human thing and wait a minute to see.

That minute is the part worth talking about, and it is the reason this page exists in the shape it does. Heat illness is one of the few situations where the gap between "probably fine" and "in serious trouble" is measured in minutes rather than hours, and where the owner's instinct to handle it themselves is strongest, because it feels like a problem with an obvious answer. It is not a problem with an obvious answer. What follows is about recognising, recording and reporting - the three things you can do well from where you are standing.

The only instruction on this page

Phone your own vet or an emergency vet now, and follow their instructions rather than ours. If your pet is struggling to breathe, has collapsed, is unresponsive, is having a fit, or you simply have the feeling that something is badly wrong - go, and phone from the car or have someone phone while you travel. Do not read further first.

If you do not know where to go out of hours, our emergency vet finder is built for exactly that moment.

On this page (10 sections)
  1. Why heat illness is not a problem you can solve from a web page
  2. What you are actually looking at - describing, not diagnosing
  3. The things only you can tell them
  4. The facts to gather while the phone is ringing
  5. Making the call - how to say it when they pick up
  6. Why this page does not tell you what to do to your pet
  7. Why "he seems better now" is not the end of it
  8. Which pets are least able to cope
  9. On a calm day - the part that actually prevents this
  10. Where this page sits

Why heat illness is not a problem you can solve from a web page

Dogs and cats do not sweat the way we do. They shed heat mainly by moving air over wet surfaces - panting, and to a much smaller extent through their paws. That system works well in dry, moving, cooler air and badly in still, humid, hot air. It is also a system that can be overwhelmed, and once it is overwhelmed, the animal's own temperature regulation stops helping and starts working against them.

The reason that matters to you, right now, is that the damage in a heat emergency is not only the heat. It is what the heat does to the gut lining, to clotting, to the kidneys and to the brain, and much of that unfolds over the hours after the animal looks better. Which means two things. First, an animal who appears to improve has not been shown to be safe. Second, the correct sequence of what to do, how fast, and when to stop is a clinical judgement made on a specific animal by a person who is trained to make it - not a set of steps that can be safely printed for every dog, every cat, every situation.

Getting that sequence wrong is not a neutral outcome. Interventions that sound sensible can drive an animal into a worse state, mask the signs the vet needs to see, or eat the minutes that were the actual treatment. This site used to carry step-by-step instructions on this page. It does not any more, deliberately, and the reasoning is set out in full on Pet First Aid Truths - What Not To Do and Why.

What you are actually looking at - describing, not diagnosing

The single most useful skill in the first two minutes is being able to say what you can see in plain, concrete language. Vets triage by description over the phone constantly. They are not expecting you to know what is wrong; they are expecting you to be a good camera. Describe, do not interpret.

Useful things to look at and be able to report:

Resist the urge to translate what you see into a conclusion. "He is panting hard, his gums look darker than usual and he has not got up in four minutes" is far more useful than "I think he has heatstroke". The first can be acted on. The second has to be unpicked before it can be acted on.

The things only you can tell them

A vet who has never met your pet is missing the one dataset you own completely: the baseline. You are the only person who knows what normal looks like for this animal, and the deviation from normal is often the most informative thing in the whole call.

If your pet has a condition or takes anything regularly, read it off the packet rather than from memory. Names are easy to half-remember and hard to guess at from a partial description.

The facts to gather while the phone is ringing

Gathering is something you can do with your hands and eyes while the call connects. It never replaces the call and it is never a reason to delay it. Our two-minute preparation for calling the vet covers this in full; the heat-specific version is short.

If your pet's weight is a guess, say it is a guess and give a range. A range you are honest about is more useful than a confident number that is wrong. If you want a rough figure to work from on a calm day, the ideal weight calculator is there for that, not for an emergency.

Making the call - how to say it when they pick up

The person answering is triaging. Give them the shape of the problem in the first sentence and the detail afterwards. Something like: "My dog has been outside in the heat for about an hour, he came in twenty minutes ago and he is panting hard and cannot settle. He is a nine-year-old Labrador, roughly thirty kilos. I am fifteen minutes away."

Then let them ask. Write down what they tell you, and read it back before you hang up - under stress people reliably mishear one detail out of three. Two questions worth asking before the call ends: what should I watch for on the way, and what would make you want to see him sooner. If they give you anything to do, do that, not what a web page said.

Tell them you are coming. A practice that knows an overheating animal is fifteen minutes out can have staff and space ready, and that preparation is worth more than anything you could improvise on the journey.

Why this page does not tell you what to do to your pet

This is the section people skip to, so it is worth saying plainly. We are not withholding a simple trick. There are things that can be done for an overheating animal, and a vet on the phone may tell you to do some of them - scaled to that animal, that situation and how far away you are. Written down for everyone, the same actions become dangerous, because the judgement that makes them safe is the part that cannot be printed.

Three specific failure modes, none hypothetical:

What we will say, because they are refusals rather than techniques: do not give anything by mouth unless a vet has told you to; do not reach for anything from a human medicine cabinet; do not act on advice written for a different species; and do not decide to wait and see whether it improves. The full version of that reasoning is on Pet First Aid Truths.

Why "he seems better now" is not the end of it

This is the most important paragraph on the page. Animals in heat trouble often do look better after a while, and that improvement is real but only skin-deep. The processes that cause the serious outcomes - the gut, the clotting, the kidneys - are largely invisible from the outside and can declare themselves long after the animal has apparently recovered and gone to sleep in their bed.

So an improvement is a reason to feel relieved on the way to the vet, not a reason to cancel the trip. If you have already spoken to someone and they asked to see your pet, go, even if the animal walking to the car looks like the animal from yesterday. And if you did not call because things got better on their own, call anyway and describe what happened; let them decide whether it needs a look.

Which pets are least able to cope

Not a diagnostic checklist - any animal can get into trouble in the heat - but risk is not evenly distributed, and knowing where your pet sits changes how early you should be picking up the phone.

On a calm day - the part that actually prevents this

Almost everything that works here is prevention, and prevention is the one area where an ordinary owner outperforms an emergency vet.

The note card - fill this in while the phone rings

Nothing here is stored or sent anywhere. It works on screen and it works printed out.

Pet, age, rough weight

Where they were, and from what time to what time

Conditions and what they were doing

What I first noticed, and when

Breathing - describe it

Gums, posture, responsiveness

Conditions and medicines (read off the packet)

What the practice told me to do

Before I put the phone down

Where this page sits

This is one of four situation pages that share the same approach - notice, record, prepare, call. The others are choking, bleeding and wounds and seizures. The reasoning behind all of them is on Pet First Aid Truths, the phone-call preparation is on Before You Call the Vet, and if something was swallowed, start at My Dog Ate Something. For the wider "is this an emergency" question there is the emergency triage helper and the pet emergency hub, and for finding somewhere open, the emergency vet finder.

This page is not veterinary advice and nothing on it should delay a call. It describes what to observe, what to write down and what a vet will ask - not what to do to your animal. If you are in any doubt at all, phone your own vet or an emergency vet now. See our full disclaimer.