Pet Poison Control by Country: Who to Call, and What It Costs

Compiled 11 August 2026. Every number below was read from the website of the organisation that operates the service, on that date, unless the row says otherwise. Nothing here is advice about treating an animal — it is a directory of who to call.

People searching for help after a pet swallows something usually find American phone numbers, because the American services publish the most. Those numbers are chargeable and, outside North America, often useless. This page is the directory we could not find anywhere else: who answers the phone in each country, whether they will speak to you or only to your vet, and what it costs.

The most useful finding is a negative one. Four national poison centres — Sweden, Norway, Denmark and Finland — state in writing that they do not answer questions about animals. Publishing their numbers, as many directories do, sends someone to a line that will turn them away in an emergency. We publish the refusal instead.

The directory

Fees are quoted exactly as the operator publishes them, in the operator’s own currency. We do not convert them. Where an operator publishes no fee, the cell says so — even where a figure is widely circulated elsewhere, which is the case for two of the best-known services.

Two fees we are deliberately leaving blank

The ASPCA Animal Poison Control Center. Nearly every directory online states a figure. The ASPCA does not. We read three of its own pages and all three say only that a consultation fee may apply. We are not going to publish a number the operator does not stand behind — if you call, ask what it costs.

The Australian and New Zealand public helpline. Its own home page advertises consultations “available from $75 AUD” while its own news pages describe the service as free. That looks like a change of pricing with older pages left standing. Either could be current. Ask when you call.

Download the whole directory as a free CSV (CC BY 4.0) — reuse it, embed it, build on it. Attribution to Paw Multiverse is all we ask.

Countries where the poison centre will not help you

This is the section that matters most, because publishing these numbers as if they were pet lines is actively harmful.

In Sweden, Norway, Denmark and Finland the national poison centre states in writing that it does not answer questions about animals. In all four, the operator’s own instruction is to contact a veterinarian. Sweden’s withdrawal even carries a date: Giftinformationscentralen stopped answering animal questions on 1 July 2018.

Countries where the human poison centre is the right number

The opposite case, and just as poorly known. In these countries there is no dedicated pet line, but the national or regional human poison centre does advise on animals — and in one case it does so without saying anywhere on its public pages that it will.

Countries where only your vet can call

In these countries the service exists but is closed to the public. The owner’s route is to reach a veterinarian, who then calls the service. Knowing this in advance saves a wasted call.

Countries we could not confirm

We would rather leave these blank than fill them from an aggregator. For each of the following we could not reach the operator’s own site to verify a number, and a wrong number here could cost an animal its life: Greece, Cyprus, Czechia, Hungary, Romania, South Korea, Hong Kong, India, the United Arab Emirates, Mexico, Argentina, Turkey, and the Brazilian national line.

If you operate a service in one of these countries, or you know of one, write to paw@aitmultiverse.com with a link to the operator’s own page and we will add it and date the addition.

One trap worth naming, because it catches directories repeatedly: in Austria and in Brazil, the poison-centre pages list animals as a cause of poisoning — venomous bites and stings. That is not the same as advising on a poisoned pet, and we have not counted it as such.

What these services report people actually call about

Several of them publish their own case data. This is the closest thing to real-world evidence about what pets are actually poisoned by, and it comes from the organisations taking the calls rather than from anyone selling anything.

None of these organisations publishes an API or a machine-readable feed. The closest is GIZ-Nord’s annual report, which contains tabulated animal data inside a PDF. We checked.

One statistic people ask for and nobody publishes: what proportion of calls concern substances the owner did not know were dangerous. No operator publishes it, and we are not going to invent it.

How this page is made

Every phone number here was read from the website of the organisation that operates the service, on 11 August 2026, with one exception that is labelled in the table: the Polish regional centres, which we could only find on a third-party professional listing. Numbers found only on directories, aggregators or other pet sites are not published here, because defunct pet-poison numbers circulate online for years and a wrong number in an emergency is worse than no number.

Fees are quoted in the operator’s own currency, exactly as published, and are not converted. Where an operator publishes no fee, or publishes two contradictory fees, we say that rather than pick one.

Paw Multiverse carries no affiliate links and takes no commission from anybody. Nothing on this page is a recommendation, and none of these services has any relationship with us. This page gives no advice about treating an animal.

Corrections are published and dated. If a number here is wrong, tell us.

⬇️ Download this data (CSV) - free to reuse with credit