At two in the morning the question is almost never what is wrong with my pet. It is narrower than that, and harder: does this wait until the surgery opens, or does it not? You are standing in a kitchen with an animal who cannot describe anything, a phone in your hand, and a strong wish not to be the person who panicked over nothing - or the person who went back to bed.
That wish is the dangerous part. Almost every story that ends badly contains the same sentence somewhere in the middle: we decided to see how she was in the morning. It is rarely said by careless owners. It is said by careful ones who wanted a reason to wait and found one.
So this page does not try to tell you whether your pet is having an emergency. It cannot know that, and anyone who claims to know it from a distance is guessing with your animal. What it can do is teach you what to look at, give you words for what you see, and make it much harder to talk yourself out of a phone call.
The only instruction on this page
Phone your vet. If your own practice is closed, phone the emergency service its answerphone gives you, or use find an emergency vet near you. Go straight there, without finishing this page, if you can see any of the following:
- breathing that looks like hard work, or that has become noisy when it was not before
- collapse, or an inability to stand and stay standing
- a fit or seizure, happening now or just finished
- heavy bleeding, or a wound you can see into
- a belly that has gone hard and swollen, especially with retching that brings nothing up
- straining to pass urine and producing little or nothing
- gums that are white, grey, blue or brick red rather than their usual colour
- your own instinct, without a reason attached, that this is serious
That last one is not filler. Owners are frequently right before they can say why. A vet would far rather answer a call that turns out to be nothing than meet an animal several hours later than they should have.
Where this page comes from, and what it is not
What this is. A checklist of things you can see and describe without any equipment, arranged so that you notice them in a sensible order and can report them accurately down a phone. It is a way of organising your own observation. Nothing on this page is generated from a dataset, a model, or a population statistic.
What it is not. It is not a triage system, it is not a scoring tool, and it does not tell you how urgent anything is. It contains no thresholds, no normal ranges, no counts to compare against, and no numbers to measure your pet with, deliberately. Those figures exist in veterinary practice, but they are read alongside an examination, and printing them here would invite exactly the wrong decision: a reader deciding to stay at home because a number looked acceptable.
What it is built on. The observations it asks you to make are the ordinary ones any vet asks about on the phone: effort of breathing, gum colour, responsiveness, posture, whether the abdomen looks different, and what has changed since yesterday. We describe how to look at each of them and we stop there. Interpretation is the vet’s job, and we hand it over in every section rather than attempting it.
Nothing you enter here is stored. The page runs entirely in your browser. There is no account, no submission, no logging of what you tick, and nothing is sent anywhere.
If you want figures that are sourced and dated, they live on the poison control directory, where every published threshold names its publisher and the date we read it. This page carries none, on purpose.
Start with the checklist, then read the rest
The tool below is the fastest thing on this page. Tick whatever you can actually see right now - not what you suspect, not what you fear - and it will tell you how the veterinary world usually treats that combination.
One thing to understand before you use it: the lists are prompts, not limits. Nothing on them is a threshold you are supposed to wait for. If something about your pet is wrong and it does not appear anywhere on either list, that is still a reason to call, and the absence of your particular worry from a checklist is not evidence that it does not matter.
Tick everything that applies to your pet right now, then get a clear next step.
🔴 Emergency signs
🟠 Concerning signs
Why a web page cannot answer your actual question
It is worth being honest about the limits of what you have just used, because the limits are the reason the rest of this page exists.
A checklist works on signs that are already visible. A vet works on something else as well: the animal in front of them, over time, compared against thousands of others. Three things make the difference, and none of them can be put into a form.
The same sign means different things in different animals
Fast, shallow breathing in a small flat-faced dog on a warm night, in a cat who has just been in a carrier, and in an elderly dog who has been quiet all day are three different situations wearing one description. The sign is identical. What it is worth is not.
What matters most is often what changed, not what is
Your pet has a normal, and it is not the same as the textbook normal. Some dogs pant constantly. Some cats hide every afternoon. The useful information is almost never she is doing X - it is she is doing X and she never does X. No checklist has access to that. You do.
Animals conceal
Cats especially, but dogs too, will hold a normal-looking posture through a great deal. Concealment is not stoicism and it is not a sign that things are mild; it is an instinct with no interest in your reassurance. It means the visible signs tend to appear late, and that a pet who looks only slightly off can be considerably more than slightly unwell.
The three things worth looking at first
If you only look at three things, look at breathing, gums and how present your pet is. They are the ones that change fastest, they are the ones a vet will ask about first, and they are the ones you can genuinely observe without touching or doing anything.
Breathing: watch the effort, not the speed
Almost everybody reaches for a number here, and the number is the least useful part. You do not need to count anything. Stand back, watch your pet for a little while without interfering, and ask what the breathing costs.
- Is it work? Easy breathing barely moves an animal. Difficult breathing recruits things - the belly pulling in and out, the elbows held away from the body, the head and neck stretched forward and low, the whole body moving with each breath.
- Has the sound changed? New noise is more significant than familiar noise. A snore in a breed that has always snored is background. A rasp, a wheeze, a whistle or a grunt that was not there yesterday is not.
- Is the mouth open? A panting dog is ordinary. A cat breathing with its mouth open is not ordinary at any time, and it is one of the few things on this page that belongs in a car rather than in a conversation.
- What position has your pet chosen? Animals who are struggling to breathe pick positions and stay in them: standing rather than lying, chest up, neck extended, refusing to settle. An animal who will not lie down is telling you something.
- Does it settle? Breathing that speeds up with excitement and then comes back down is different from breathing that stays fast in a quiet, cool, dark room with nothing happening.
Do not handle, restrain or carry an animal that is struggling to breathe in order to examine it more closely. Interference costs them effort they may not have spare. Watch from where you are, and phone.
Gums: a useful window, and an honest warning about it
Gum colour is the observation vets ask about most often, and the one owners most often get wrong - usually by expecting it to be a test with a result.
It is not a test. It is a comparison, and the only comparison that means anything is against your own pet on a normal day. Many perfectly healthy dogs and cats have naturally pigmented gums with black patches; some have gums that are paler or darker than the pet next door. This is why the single most valuable thing you can do for a future emergency is to look at your pet’s gums this week, while nothing is wrong, so that you have something to compare against.
If you do look now, lift the lip gently and only if your pet is calm and will let you - never on an animal who is distressed, struggling to breathe, in pain, or who might bite. If it is any trouble at all, stop. Nothing you learn from the gums is worth a bite or worth adding stress to a pet in difficulty, and the phone call happens either way.
What to report, in plain words, without interpreting it: what colour they are now compared with what is normal for your pet. Vets are listening for changes away from that normal - distinctly paler, white, grey, blue or bluish, yellowish, or a deeper brick red than usual. Say the colour you see. Do not say what you think it means, and do not let a colour you think looks acceptable talk you out of the call: gums can look reasonable in an animal who is genuinely unwell, and pigmented gums can hide the change entirely.
You may have read about pressing the gum and timing how long the colour takes to return. Leave that alone. It is a clinical measurement that is easy to perform badly and easy to misread, and a falsely reassuring result is worse than no result at all.
How present is your pet?
The third thing is the hardest to put into words and often the most important. It is not about symptoms; it is about contact.
- Does your pet respond to you at all - name, hands, the sound of food, the door?
- Is the response the usual one, or a delayed and reduced version of it?
- Can your pet stand, and stay standing, and walk in a straight line?
- Is your pet aware of where they are, or bumping into things, circling, pressing their head against a wall, or staring at nothing?
- If your pet has gone somewhere unusual - under a bed, behind the boiler, into a cupboard, out into the garden in the cold - is that a place they have ever chosen before?
An animal who has withdrawn from contact, or who has hidden somewhere new, is doing something with meaning. It is the quietest emergency sign there is, and the easiest to interpret as your pet simply wanting to be left alone.
The swollen, hard belly - the shape that should never wait
This one gets its own section because it is the sign owners most often fail to recognise as urgent, and because the window in which it can be helped is not generous.
The picture, most often in a deep-chested dog and often in the evening: the belly looks bigger than it was, and feels tight rather than soft. The dog is restless and cannot get comfortable, keeps standing up and lying down, may stretch the front end down with the back end up, drools more than usual, and retches repeatedly - the retching being the part that catches people out, because it produces little or nothing. It looks like an animal trying to be sick and failing, over and over.
Owners frequently read that as an upset stomach that has not yet resolved, and decide to give it a while. Treat it instead as a shape you go in for. If your dog’s belly has changed shape and there is unproductive retching, that is a phone call made from the doorway, not from the sofa.
Do not press or knead the belly to investigate, do not offer anything by mouth, and do not try to walk it off. Say to the clinic, in these words: swollen hard belly, retching but nothing coming up. Those words are understood immediately everywhere in the world.
Straining to pass urine - the one nobody knows about
The other sign that is routinely missed, most dangerously in male cats: repeated trips to the litter tray or the garden, long straining, and little or nothing produced. Sometimes a cry. Sometimes licking at the back end. Sometimes the cat is found in the tray, staying there.
This is very commonly read as constipation, and it is often the opposite kind of problem. An animal who cannot pass urine is in a genuinely time-limited situation, and one who is straining and producing nothing needs to be seen rather than watched. If you have a male cat making repeated unproductive trips to the tray, that is tonight, not tomorrow.
Useful thing to notice, and easy: whether the litter has any wet clumps in it at all since this started. Nothing in the tray is a fact a vet can act on.
The quiet signs that are not small
Not everything urgent looks dramatic. These are the ones that get filed under a bit off and should not be:
- A posture that has changed. A hunched back, a tucked belly, a refusal to sit or lie down normally, a head held low, or an animal who braces rather than relaxes.
- Restlessness that will not resolve. Pacing, circling, repeatedly settling and getting up. Animals in pain often cannot find a position, and the searching itself is the sign.
- Hiding, in a pet who does not hide. Especially cats, especially somewhere new, especially somewhere hard to reach.
- Trembling or shaking that is not obviously cold or excitement, particularly with any of the above.
- A sudden change in drinking - markedly more, or a pet who stops drinking altogether.
- Refusing food in an animal who never refuses food. The point is not how long it has been. The point is that it is out of character.
- A face that has changed: one eye held shut or squinting, a drooping side, new swelling, or a head held at a tilt.
- Vocalising differently. A new cry, a growl when touched in a place that was fine last week, or an unusual silence in a vocal animal.
None of these tells you what is happening. All of them are worth reporting, and several of them together in one evening is a pattern rather than a coincidence.
What “she seems fine now” actually tells you
It tells you what she looks like. It does not tell you what has happened, and it does not tell you what is going to happen.
There are three reasons a pet can look well while something is genuinely wrong, and they are worth knowing because each of them has talked somebody out of a call:
- Some things take time to show. A number of the substances pets swallow, and a number of the injuries they collect, produce their effects hours after the event rather than at the moment of it. Looking well shortly afterwards is not information about the outcome.
- Some things improve before they worsen. A collapse that resolves, a limp that eases, a bout of retching that stops - the pause is not always the end of the story.
- Concealment works. Your pet has an instinct to appear unremarkable, and it does not switch off because you are worried.
The practical version: seems fine is a useful thing to tell your vet and a bad reason not to phone them. If something happened, report the event, not just the current appearance.
Describing without diagnosing
Here is where all of this pays off. The most useful caller is not the one with a theory; it is the one who can describe. Vets can work with observations. They have to unpick conclusions.
Say the observation, not the label
- Not she is having trouble breathing - rather: her belly is pulling in with each breath and she will not lie down.
- Not his gums look bad - rather: his gums are usually pink and tonight they look grey.
- Not he is in pain - rather: he growled when I touched his back, which he has never done.
- Not she is lethargic - rather: she did not get up when I came in, and she always does.
- Not he might have eaten something - rather: the packet was on the floor, chewed, and some is missing.
Two habits that improve every call: give clock times rather than elapsed time (it started around eleven, not about two hours ago, which will be wrong by the time you arrive), and give honest ranges rather than confident guesses (somewhere between half and all of it is more useful than a number you invented to sound certain).
If you want the full version of this - every question a clinic asks and why they ask it - it lives on before you call the vet.
The card to fill in while the phone rings
Nothing here is stored, sent or saved - it is paper that happens to be on a screen. Fill it in while you wait for someone to pick up, or print the page and keep a blank one in the drawer with the lead.
What I can see right now
Pet, age, rough weight
What I noticed, in my own words
Clock time it started, or when I last saw normal
Breathing - effort, sound, position chosen
Gums - colour now, compared with normal for my pet
Response to me - usual, slower, none
Posture, movement, where my pet has chosen to be
Eating, drinking, urine, faeces - anything different
Anything that could have been swallowed, and what is left of it
Medicines or conditions the vet should know about
What the clinic told me to do, written down as they say it
Before I decide anything
Things I am not doing
Before I put the phone down
Why this page does not tell you what to do to your pet
You will find pages elsewhere that give confident hands-on instructions for exactly these situations. We do not, and the reasons are worth stating rather than hiding behind a disclaimer.
- The right action depends on the case, and the case is invisible from here. The same sign has different causes, and something that helps one cause makes another worse. Written advice cannot tell which one is standing in your kitchen.
- Doing something feels like progress and often replaces the useful thing. The most common harm from home instructions is not the instruction itself; it is the time it consumes, and the sense of having acted, which takes the pressure off calling.
- Advice migrates between species and situations. Something written for a large dog gets applied to a cat; something written for one emergency gets applied to a different one that looks similar from the outside.
So this page keeps to the part that genuinely helps: look carefully, describe accurately, call early. The companion page pet first aid: what not to do and why sets out the popular home remedies that cause harm, with the mechanism for each.
If it is one of these situations instead
Some emergencies have their own page, written to the same rule - what to notice, what to say, who to call:
- Choking in dogs and cats: what to notice and who to call
- Seizures in dogs and cats: what to notice and record
- Bleeding and wounds in pets: what to notice and who to call
- Heatstroke in dogs and cats: what to notice and who to call
- If your pet has swallowed something: my dog ate something - what to do, step by step, or my cat ate or chewed something for cats, who differ in ways that matter.
- To look up a particular substance: the pet poison control directory, the poison control directory, or the poison control directory. For cats and flowers, lilies deserve reading before you need them.
A result from any of our checkers is not a clearance. They exist to make you a better-informed caller - never to replace the caller.
Build the baseline on a calm afternoon
Everything above works better if you have done twenty minutes of dull work in advance. This is the part to do on a Sunday, when nothing is wrong and it feels slightly silly.
- Look at your pet properly once, while healthy. Gum colour. How the breathing looks at rest. How they lie down. How they greet you. You are storing the comparison you will need later, and you cannot make it in the middle of the night.
- Write down the weight - an honest recent figure, not an estimate from a year ago. If you are unsure what a healthy shape looks like, the ideal weight guide is a starting point.
- Find out now who answers at three in the morning. Practices vary and the arrangement is not always obvious from the website. Store both numbers - day practice and out-of-hours - and check the emergency vet finder for the route and address before you need it.
- Put it on paper. The printable emergency pack goes on the fridge, where a housesitter or a panicking version of you can find it. What to have ready before a pet emergency covers the rest of the drawer.
- Know what money looks like in advance, so it is never the thing that delays a call. Our guide to vet costs exists for exactly that reason.
- Learn your pet’s ordinary signals, so the unusual ones stand out: the body language decoder, and for the quieter warning signs, how much water a dog normally drinks and why a thirsty cat is worth noticing.
- Remove the obvious hazards with the household poison control directory, and in hot weather check whether it is too hot to walk your dog before you go out rather than after.
Panting, shaking and other everyday behaviours have ordinary explanations far more often than alarming ones - why dogs pant is worth reading calmly, once, so that you are not starting from zero at midnight.
Where this page sits
This is the first page in the emergency sequence - the one that helps you decide whether there is a sequence at all.
- Deciding: this page.
- Preparing to call: before you call the vet.
- Avoiding harm while you wait: pet first aid: what not to do.
- If something was swallowed: for dogs or for cats.
- Who to call and what to tell them: the emergency hub and the emergency vet finder.
- Everything we publish sits under our disclaimer, which says the same thing this page does: we are not your vet.
- Gum colour: how to check your pet gum colour, and what to say about it.
If this page has brought you to the point of phoning, the vet call card is the blank form for what they will ask. And because triage is the part of the visit people most often misread, what happens at the emergency vet explains why the waiting room order is not the order of arrival.